Derivco is looking for a Coordinator: Operations to keep our global technology delivery running like clockwork.
If you thrive on structure, love keeping people in the loop, and get satisfaction from making sure nothing falls through the cracks, this role is for you. You'll sit at the heart of our operational delivery process — triaging requests, managing change, coordinating schedules, and making sure every handover happens without a hitch.
What you'll be doing:
- Monitoring incoming requests and triaging urgency to keep critical issues moving and SLAs intact
- Raising, validating, and tracking change requests to keep our change governance airtight
- Coordinating technical work schedules across teams — balancing capacity, leave, and competing priorities
- Acting as the go-to contact for internal teams and external partners, keeping communication flowing
- Spotting missing information before it becomes a delivery problem
- Managing operator notifications to external partners, on time and compliant
- Maintaining rock-solid handover documentation so nothing gets lost between rotations
What you'll bring:
- An Advanced Diploma in IT, Business Administration, or related field (IT Service Management Foundation certification a bonus)
- 2–4 years' experience in IT operations coordination, change management, or technical service coordination
- Strong stakeholder management, communication, and prioritisation skills
- A knack for spotting gaps and fixing them before they cause delays
- Comfort working across global teams and time zones
Why this role matters:
You'll be the connective tissue between our engineering teams, business relationship managers, and external partners — ensuring changes are executed safely, commitments are met, and Derivco's operational delivery stays reliable and compliant, based right here on the Isle of Man.
Closing date: 09 August 2026