Product Analyst

As a Core Banking Product Analyst within the Product Office of a of a digital bank, the primary responsibility is to assist with safeguarding and enhancing the ecosystem's well-being while specialising in delivering key features. The role requires a deep understanding of digital banking systems and an ability to proactively address challenges to maintain the health of the ecosystem.

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What you’ll do:

• Ensure the continuous health and optimal functioning of the digital banking ecosystem by monitoring, analysing, and addressing potential issues. Implement preventive measures to enhance the ecosystem's stability and security.
• Take a forward role in roadmap planning and assist with the delivery of pivotal features into the digital banking ecosystem. Collaborate with cross-functional teams to understand business requirements and translate them into effective digital solutions and complete necessary testing prior to delivery. Support with the creation of business materials and coordination activities to ensure successful product delivery. Maintain a focus on innovation and efficiency.
• Manage relationships with third-party vendors, ensuring seamless integration of their technologies into the digital ecosystem. Evaluate and select strategic partners to enhance the bank's digital capabilities.
• Stay abreast of industry trends, emerging technologies, and best practices. Provide technical curiosity to the business fostering a culture of continuous learning and improvement.

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What you’ll need to succeed:

• ​A solid background in digital technologies, including but not limited to software development, cloud computing, API integrations, and cybersecurity. Proficient in programming languages relevant to the digital banking landscape.
• Exceptional problem-solving skills to address complex issues within the digital ecosystem. Ability to analyse data, identify root causes, and implement effective solutions to ensure the continuous health of the system.
• A forward-thinking approach with a focus on innovation and the ability to bring creative solutions to the table. Stay updated on industry trends and emerging technologies to drive digital advancements in the banking sector.
• Proven experience in managing and delivering projects on time and within budget. Strong organizational skills to coordinate cross-functional teams, ensuring the successful implementation of key features into the digital ecosystem.
• Excellent communication skills to effectively convey technical concepts to both technical and non-technical stakeholders. Facilitate collaboration between teams and articulate the value of digital solutions to the broader organisation. 
• Expertise in managing relationships with third-party vendors. Ability to evaluate and select strategic partners, negotiate contracts, and ensure the seamless integration of external technologies into the digital banking ecosystem.
• Strong leadership skills to guide and mentor junior team members. Foster a collaborative and innovative work culture while providing technical guidance and support.
• Given the dynamic nature of the digital banking landscape, the ability to adapt to changing technologies, industry regulations, and business requirements is crucial.
• A strategic mindset with the ability to align technical initiatives with the overall business strategy of the digital bank. Contribute to the development of a roadmap for digital innovation.
• Proactively identify potential issues and risks within the digital ecosystem, implementing preventive measures to ensure system stability and security.

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At all times the Groups values should be at the heart of everything and consistency of evidence of adherence to the values will be a key aspect of the role.

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Excellence - Ensure the banking system is performing at the highest possible level and always providing clear and executable management information and business intelligence, while ensuring system uptime always remains above 99%

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Integrity - Always ensure the health and safety of the ecosystem, ensuring no changes are implemented that are out of sync with the boards’ strategy. Always perform in the best interests of the board strategic vision and ensure alignment across the team.

Innovation - Always be on the lookout for new and efficient ways to find solutions to problems. Ensure the bank can be at the cutting edge and stay at the cutting edge of the banking industry.

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Who we are

At Capital International, we're more than just a company; we're a vibrant team of innovators dedicated to putting our clients at the centre of everything we do. From a small investment firm established in 1996 in the Isle of Man, we've evolved into a dynamic global team of over 260 professionals based in the Isle of Man, South Africa and Jersey, all united by a shared vision. Our significant growth over the past two decades has not dulled our commitment to the family values that were woven into our foundation. Embracing a culture of Innovation, Integrity, and Excellence, we empower our team members to think creatively and push boundaries in everything they do. Join us, and be part of a forward-thinking environment where your ideas can thrive and make a real impact in propelling us forward.

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Our promise to you

At Capital, we invest wholeheartedly in our people, offering not just competitive salaries but a comprehensive range of benefits that prioritise your well-being and career advancement. Enjoy the peace of mind that comes with private health care and life insurance, while our flexible working hours ensure you achieve the perfect work-life balance. Our pension scheme, alongside volunteering opportunities for those keen to give back, reflects our commitment to your future and our community.

We believe in empowering our team members to take charge of their growth. That’s why we provide extensive training and development programmes designed to help you drive your career forward and hone your leadership skills. Moreover, you’ll have unique access to our innovative products, allowing you to engage fully with your professional environment.

If our benefits resonate with you, you’ll also appreciate the positive and supportive atmosphere created by our welcoming colleagues. At Capital, we cultivate a culture built on trust and open communication, where collaboration is key, and every achievement is celebrated. Join us and contribute to a team that strives for excellence and values your unique insights and contributions.

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• Transparent Communication: Embrace open dialogue and transparency. Your voice matters!
• Excellence Commitment: Keep promises, deliver quality work, and take ownership.
• Respectful Collaboration: Value diverse perspectives through constructive discussions.
• Result Recognition: Celebrate success and take pride in your impact.
• Team Synergy: Stand by your decisions, support your team, and take pride in our collective achievements.

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Don't just watch what we accomplish, be a fundamental part of our successes, embody our behaviours and apply today!

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** It is the policy of Capital International to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, genetic information, or any other basis protected by law. *